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Powerful Dumb

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Customer calls on Friday requesting power cord for his printer. It's one of those 2-piece deals with the transformer brick and pigtail. This seems to be a fairly simple call so I dispatch it to Tech Tweedle-dumb. Predictably, Tweedle-dumb sits on the ticket over the weekend and the customer calls on Monday asking where his power cord was. I give Tweedle-dumb a good yelling at and he sends out the power cord.

Fast forward to the next day. Customer calls me and he's powerful mad, asks if he can send a picture. I open up the picture and I can't help it, but I start laughing. Eventually he starts laughing too, saying, "At first I was furious, because I've waited for a week, but then I realized that someone out there is really THAT stupid, and I just felt bad."


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